Frequently Asked Questions

Does Brick It Collect Sales Tax in My State?

Currently we collect Sales Tax for the following states: New York, New Jersey, Pennsylvania, Maryland, North Carolina, Washington State, California, Virginia, Georgia, Oklahoma, Massachusetts, Ohio and Illinois.
 

We are monitoring economic nexus laws and adopt to all required changes.  

FYI,
Sales tax is calculated based on the "ship to" address. 

Do I Have To Pay Sales Tax For Materials Used In Capital Improvement Project?

Yes. Unless the job is performed for an organization that is exempt from sales and use tax.

Laws may vary depending on the state, but here are some details from the instruction page from ST-124 capital improvement form for NY state:

If a contractor performs work that constitutes a capital

improvement, the contractor must pay tax on the purchase

of building materials or other tangible personal property, but

is not required to collect tax from the customer for the capital

improvement. No credit or refund is allowed for the tax paid

on the cost of materials by the contractor. See Tax Bulletin

Contractors – Sales Tax Credits (TB-ST-130).

For guidance as to whether a job is a repair or a capital

improvement, see Publication 862, Sales and Use Tax

Classifications of Capital Improvements and Repairs to Real

Property.

A contractor, subcontractor, property owner, or tenant, may

not use this certificate to purchase building materials or other

tangible personal property tax free. A contractor’s acceptance

of this certificate does not relieve the contractor of the liability for

sales tax on the purchase of building materials or other tangible

personal property subsequently incorporated into the real property

as a capital improvement unless the contractor can legally issue

Form ST-120.1, Contractor Exempt Purchase Certificate. (See

Publication 862 for additional information.)

The term materials is defined as items that become a physical

component part of real or personal property, such as lumber,

bricks, or steel. This term also includes items such as doors,

windows, sinks, and furnaces used in construction.

How Strong Is The Ci System? How Much Will It Hold?
With a use of our structural Batten Plates and special screws, based on our tests we can hang about 450 LB per square foot of material in the worst-case scenario. In a more typical setting (no strapping), system will hold up to 650LB per square foot.

FYI, Our Typical System Installation Hang Over Batten Plates Will Weigh About 7 Lb Per Square Foot!

 
Do I Need To Frame My Wall In A Special Way To Receive Continuous Insulation System?
There is always an option of strapping entire wall every 16” OC for easier installation. We understand that this will add some extra cost to your job, so we recommend doing it at least strapping inside and outside corners. This will assure proper Batten Plate installation in those locations.
 
How Do I Install Batten Plate Into The Foam? Does The Foam Need To Be Notched?
If you buy the foam from us it will come notched every 16” on center. Simply press it in place, or if you find that a bit difficult, it can be tapped in place using a rubber mallet.

 
Why Can’t I Just Fasten Your Dmg Of Mcs Panel Directly To The Stud, Thru The Foam With Longer Screws?
Please keep in mind that foam does not have any structural values. When combined with gypsum sheeting, you would be overhanging the system buy whatever the thickness of the foam is away from the stud, point of fastening. We do not believe this is a good idea and we have never met an engineer that would sign off on such installation.
 
Do You Have Instructions On How To Install?
In our VIDEO section you can find three-part detailed video. You might find it a bit long and perhaps outdated but its time well spent. The gentleman in that video is Brick-It’s inventor. He speaks from his heart, and for sentimental reasons we don’t have a heart to replace it.

Please click here and see it for yourself.
 
What Is A Button Plate?
Button plate is basically a structural 16-gauge L shape galvanized steel with screw holes 16” on center, that in combination with special screws creates safe fastening substrate to receive our Metal Grids, laths for Thickset system, or even cement stucco and other siding cladding materials.

For more information on Batten Plate, click on this text here.
 
Doesn’t The Screw Provide Thermal Transmittance?
We achieve 100% thermal break by using none condensate eyelet (washer), and foam drainage matt.

For Eyelet product details click on this text here.
 
What Is A Typical Application For Ci System?
Usually our CI system is installed on commercial jobs in steel stud and gypsum sheeting wall construction.
 
What Is Continuous Insulation System (CI)?
Our Continuous Insulation System (CI) is the only patented solution to the latest construction energy codes that ads polystyrene extruded insulation to your wall. This system provides nearly 100% thermal break between interior and exterior of the building.
 
 
Can Continuous Insulation System Be Used In A Residential Application?
It is an option for you but most lumber constructed walls with the latest insulating technology meet energy codes and our CI system is not required.
 
What’s The Purpose Of The Drainage Matt?
Our high impact drainage matt provides rapid exit for water which is naturally absorbed by brick and keeps free air flow between the veneer and the wall.

For more product details click on this text here.
 
Which Moisture Barrier Should I Use?
We are not a water barrier manufacturer and will not be your best resource for that question but:
There are many on the market. Lately there seem to be a standard to use two layers of something. One could be a roll on applied and another paper, or two layers of paper etc. There are actually 2-ply papers on the market where two sheets of paper unroll together from a roll. Please pay extra attention to your water barrier, as this is the step that stops the moisture, not the brick and mortar.

For more moisture control products offered by us click on this text here.


 
Is Moisture Control System (MCS) System More Expensive Than DMG?
It is a bit. Drainage matt has extra system components and the galvanized coating is a higher grade. We say that it is like an insurance policy, and the only way to know if it’s worth it to you is to quote it. The choice is yours.
 
What’s Moisture Control System?
This system has all the futures of our Metal Grid System with moisture management capabilities. The idea is to take 100% of water from the front of the panel and redirect it to the back every 8”. We accomplish that with strategically placed offset weep holes.

It is the only patented thin brick installation moisture control system available.
United States Patent #8,141,310
 
Why Did You Switch From A Round Holes To Rectangular Ones In Panels?
During our system developments and testing, we discovered that water tends to go around a round hole and not in it. This is especially true when the hole is punched from the back of the panel that creates a microscopic burr. Based on that finding we have redirected the direction and shape of the punch.
 
Can I Use A Sponge To Finish The Joints? Like A Tile Installer Would Do?
We do not recommend that technique because most of the bricks cannot be cleaned off in a similar way to the tile. Mortar simply doesn’t come off the face and might leave a permanent stain on the face of the brick. However, that might be your desired finish…? Please test your idea techniques on the sample panels and not on a main wall.
 
Few Installation Tips
  • Always anchor grid to substrate securely with adequate fasteners. Concrete and masonry walls require fasteners and adhesive on rear of metal grid.
  • Always use a waterproof covering to protect substrates before installing gird in all your exterior applications.
  • Always stagger grid vertical joints. Leave minimum 1/8” space between panel joints and stop metal panel short 1/2” at ends.
  • Always allow at least 24 hours for adhesive to dry before mortaring joints.
  • Always use CLEAN COLD water to mix mortar. Flush hoses especially during warm weather.
  • Always slightly dampen bricks before mortaring. Especially during hot weather.
How Do I Point / Grout Thin Brick?
Place entire content of a bag (40lb) of Brick It supplied mortar mix into a 5 gal. bucket. If you’ve ordered a colored mortar mix from us, you should have another small color pack bag (1.5lb). Please add the entire content of the colorant bag to that same 5 gal bucket. Add cold water slowly until mortar is thoroughly mixed. Use a mortar mixer with 1/2” drill - slow speed, (approx. 450-550 rpm) mortar is properly mixed when it flows out of mortar bag. Try a small sample area.

Apply mortar into joints. Horizontal first, then vertical. Over fill joints with sufficient mortar to avoid leaving any voids. When mortar attains a firm consistency (check every 3 to 5 minutes) joints are ready for tooling.

Use the joint tool supplied with the mortar kit to strike joints. Strike the vertical joints first than horizontal joints. The joint tool is to ensure that the depth of the mortar joint does not exceed 1/8th of an inch below the face of the brick. Press the tool against the joint at a 45 degree angle and strike joint. This will fill and seal the mortar to the edges of the brick. Joints will have a con- cave finish. Fill any voids.

DO NOT MORTAR JOINTS WHEN DAY & NIGHTTIME TEMPERATURES ARE BELOW
40 DEGREES F.
 
What Tools Do I Use o Cut Thin Brick?
Bricks can be cut using a diamond blade. Tile saws are often used. However, we find a splitter to be a very useful tool.
 
Click Here To Purchase Dry Cutting Saw.

Click Here to Purchase a Splitter.


 
What Do I Use To Fasten Metal Grid Panel To The Wall?
Generally speaking: Non-Corrosive preferably ribbed fasteners with sufficient penetration to firmly secure grid to wall.

Our offerings can be found here. Click on this text.
 
What Tools Are Required To Install Thin Brick?
Basic tools are required for most thin brick installations. We have them listed in the below link:

Click on this text.
 
What Is The Size Of The Panels?
Generally, our panels accommodate three courses of brick therefore panel height will vary depending on the brick size. Panels also come in two lengths: 48” & 96”.

Our panels systems are manufactured to confirm with different brick heights:
  • Brick Face Height - 2¼” (MOD, STA, NOR, SAX), Panel Height 8” x 48” Long, Covers 2.66 sq ft
  • Brick Face Height - 2½” (Cultured Brick & Modified Standard), Panel Height 9” x 48” Long, Covers 3.00 sq ft
  • Brick Face Height - 2⅝ & 2 ¾ (MST, MNR, QUE, KIN, EMD, EST, HMO, KGS), Panel Height 9.6” x 48” Long, Covers 3.2 sq ft
  • Brick Face Height - 3⅝ (CLO, UTI, TIT, SQU, DUT), Panel Height 12” x 48” Long, Covers 4 sq ft

Longer 96” panels are more difficult to ship and receive therefore are manufactured to order on a special request. Larger panels do not guarantee a faster installation, so most clients guy the regular 48” panels for their jobs.
 
How Do I Install Bricks Using Panel System?
Place adhesive on the back of brick vertically or in the forms of dabs a size of a quarter. Install one row of bricks to check layout. Always start with the corner brick, or a corner brick at-each corner if there are comers at both ends. Install bricks adjusting vertical joints for fit or cut brick as required.

Applications that do not require corners; Install bricks in direction of arrows as shown in above illustration. Adjust vertical joints to fit area (3/8” to 1/2”) to fit wall space. Cut end bricks as needed. Install bricks horizontally than vertically. Draw a plumb vertical line every 48” to help maintain spacing.


System Page Link:
https://brickit.com/systems/systems-dmg

How To Brick It Video Link:
https://brickit.com/how-to-brick-it


DMG System Installation Instructions:
https://brickit.com/files/product_files/installation-instructions-dmg.pdf




 
 
Miami Dade Florida Product Approval.
Code Version 2014
Brick It panel system is approved in Miami Dade County.

Code 2014 is accepted, but Brick It is working on a new version of approvals.  

In order to find the approval:
  1. Please visit Florida DBPR website: https://www.floridabuilding.org/pr/pr_app_srch.aspx
  2. Enter code version 2014
  3. Enter FL# text box with 14427
  4. Click Search
What Is Slurry Brick?
A texturing process where a colored solution is applied, and kiln fired into the body of the brick to create a permanent, ceramic finish.
 
Insulation, How Much R-Value Do Brick It System Add To The Wall Composite?
Our Continues Insulation System (CI) will provide additional R5 of insulation value per each inch of the foam thickness to the wall composite. Drainage Mat DC14 will add R1. 

Unfortunately Thin Brick by itself will only add insignificant amount of approximately R0.05 of insulation.
Is DMG Panel System Interior Or Exterior Product?
This is the system of choice for interior applications, but it’s also used on exteriors of buildings. However, we do preferer the use of our MCS Panel in exterior applications.

System Page Link:
https://brickit.com/systems/systems-dmg
 
How Heavy Is The DMG System With Brick And Mortar Combined?
It will depend on the brick type and thickness. Complete system installed usually weights about 7 lbs per square foot.

System Page Link:

https://brickit.com/systems/systems-dmg

 
Can The Dmg System Be Installed Directly Over Drywall?
Metal Panels can be installed directly over drywall but shouldn’t be fasten to it. Fasteners should be driven directly to the studs.

System Page Link:
https://brickit.com/systems/systems-dmg
 
How Do I Fasten Panel To The Wall?
The grid has an interlocking top and bottom edge to help maintain level. Always check for level after installing a number of rows. Always offset vertical grid joints and leave 1/8” between joints. Figure brick to extend pass grid by 1/2” at grid ends. Notch ledges and bend the grid to adopt to outside corners. Use one fastener for each brick raw every 16”.

System Page Link:
https://brickit.com/systems/systems-dmg

How To brick It Video Link:
https://brickit.com/how-to-brick-it




What Are The Features Of The DMG Panel?
The largest advantage of a roll formed panel is that it has continuous ledges. Not only they add to rigidity but also allowed us to create “tong and groove” locking system for easy installation. We also install linear area of adhesive holes. Those allow adhesive to sip through them and bridge any oil canning that commonly occurs when fastening sheet metal. You will also find punch outs for the mortar to lock into it. Panel Systems allows proper brick alignment every time.




Can a Person With Limited Construction Experience Handle The Installation? Like A Typical Homeowner?
Absolutely! Over the years we watched many people with different levels of construction skills using our metal grid system. People that completed the projects themselves have been rewarded with priceless sense of achievement and pride.
 
Which System Should I Use?
Out of all the systems that we sell, our Designer Metal Grid (DMG) panel system is the easiest, most convenient and cost effective, and by far the most popular. However, if moisture control is a concern, our MCS system should be given serious consideration. Continuous Insulation System (CI) adds a insulation with proper fastening system to meet latest building codes.
 
Can Brick It Panel System Be Used With Other Manufacturer’s Brick?
Yes. It must conform to one of the US standard sizes. Please check your thin brick height and match it with our panel size.
 
I’m A Skilled Contractor, Why Should I Use Brick-It’s Panel System?
Added strength, ease of installation and the most importantly speed. Just for comparison; skilled installer using conventional system like thin or thickset can set about 250 to 350 thin bricks in a day but using metal grids that will increase from 1100 to 1400 pcs. Ohh, and most of the work is being done by one mechanic and rest of the crew consists of helpers. It’s cost effective.
 
Why Should I Use Brick It System?
Some kind of a system is required to install thin veneers. Buying all required installation materials from Brick it is not only convenient but ensures the use of proper installation products.
 
Do You Have Installers In My Area?
Brick It does not install, nor it has any installers on payroll. We probably have customers that have purchased our products in your area but since we haven’t seen finished project, we cannot speak to the quality of the work or the contractor’s working ethics.

You can seek a local trusted contractor with skills in stucco installations, carpentry, tile, masonry or a handy man, and they should be able to help you.
 
What Type Of Contractors Do This Kind Of Work?
The answer will depend on the type of your project, but Stucco Contractors, Masons, Carpenters, and Tile Setters are capable of handling the installation. We have also seen Landscapers, Plumbers, Electricians and Painters do the same.
 
What Should I Do If I Notice Shipment Damage?

If you notice any damage, you must document it. Please use the driver as your witness, take pictures, make notes on a bill of lading, and have the driver initial or sign them. Once you’ve documented it, please notify our customer service department. With your proper documentation, we will send you replacement as soon as possible, and deal with the shipping company ourselves later on. Please accept the delivery and do not discard any damaged material.

What Is Glazed Brick?
Glazed brick is extruded brick that has a glaze applied to it. Glazing is applied as a second step often by another vendor at different location. During firing, the glaze actually becomes a part of the brick, making it very uniform in color and highly durable. Glazed brick is available in a number of color choices and even speckled surfaces.
 
What is Tumbled Brick?
Tumbled bricks are actually extruded fired brick that is tumbled, or sometimes by a mechanized process that incorporates a diverse textured pattern onto extruded, pre-fired clay.
 
What Is Handmade Brick?
The old-world charm and quality craftsmanship of handmade brick creates an authentic look prefect for early colonial structures. Each brick is formed separately in wooden molds, and is therefore unique. No two are alike.

What Is Molded Brick?
If you like soft, irregular shapes and a sand texture, then molded brick is right for you. Molded bricks are made by filling a box mold with brick material and then vibrating it and then releasing it.
What is Paper Cut Brick?
Papercut brick is extruded real clay brick that is then covered by a sheet of kraft paper. Wire cutters are then used to cut right through the kraft paper and the brick material, creating individual bricks with an irregular edge shape.
 
What Is Extruded Brick?
To make extruded bricks, the brick material is pushed through a die under very high pressure. This long strip of material can then be sliced create the individual bricks. Extruded bricks have sharp, angled edges and are often texturized in a number of ways to give a more interesting look. If you have ever seen bricks with holes in the middle, you've looked at extruded bricks.
 
I was installing thin brick and now I have some cement smears on the face of it. How do I clean it off?
When installed properly and needle, your veneer shouldn’t need any cleaning. Occasionally some brick might require light rinse with light to mild strength cleaning solutions. Please follow the cleaner’s manufacturer recommendations.

We do offer some of the products here: https://brickit.com/products/other-products?categories%5B%5D=91

For further information I’d like to refer you to the leader of that industry – Prosoco. Their website address is www.prosoco.com

Caution! - please follow manufacturer’s recommendations but before applying any chemicals to your veneer please test the results and a mocked-up wall to make sure you’re satisfied with the results. Most applications are irreversible. 
 
Does Thin Brick Require Maintenance?
Generally, Brick It does not require any maintenance. If any cleaning is needed, please follow the cleaner’s manufacturer recommendations. For further information I’d like to refer you to the leader of that industry – Prosoco. Their website address is www.prosoco.com

We do offer some of the products here: https://brickit.com/products/other-products?categories%5B%5D=91

Caution! - please follow manufacturer’s recommendations but before applying any chemicals to your veneer please test the results on a mocked-up wall to make sure you’re satisfied with the results. Most applications are irreversible. 
 
I Would Like To Paint My Thin Brick After Installation. What Do You Recommend? Can I Use The Cheapest Brick For This Reason?
When choosing brick for our projects we always choose brick texture and color. In case where the veneer is meant to be painted, color is irrelevant, but texture is still very important. Please choose wisely as customers often overlook the choice of texture. 

What Is The Insulation Value Of Thin Brick?
Unfortunately, Thin Brick by itself will only add insignificant amount of approximately 0.05 of thermal resistance (R value).
 
I’d Like To Paint My Brick Wall. What Can I Use?
When it comes to painting brick, we advise customers to seek painting expert’s opinion. Many paint manufacturers offer paints specifically for this purpose. Your local paint retailer can be a good resource but depending on your application you should consider and ask for/about: water repellent, breathable, mildew resistance.
 
Is Thin Brick Less Expensive Or Cheaper Than Full Brick? How Does It Compare?
Thin brick is not supposed to replace the full brick veneers. It’s supposed to be used in circumstances where full brick cannot be, or its very challenging. When comparing thin brick to full bed brick side by side, often thin brick cost more, but after deducting other factors needed for full brick construction such as foundations, lintels estimators quickly realize the benefits and savings that thin veneers offers.

The largest savings are in the renovation construction. There is no digging, no landscape destruction as it is much lighter installation method.
 
What Thin Brick Sizes Are Available At Brick It?
Below is a table of most brick sizes that exist. Thin brick is not manufactured in all these but with our brick cutting service we can produce almost anything in the table below.

In the brick product page is a tab with a particular’s product size availability. Please scroll and find the “Shapes And Sizes” Tab.

 
Brick sizeHeightLengthBricks In Square Foot
Modular (MOD)2 1/47 5/86.68
Standard (STA)2 1/486.55
Norman (NOR)2 1/411 5/84.57
Saxon (SAX)2 1/415 5/83.43
Modified Standard (MST)2 1/28 
Modified Norman (MNR)2 1/211 5/8 
Queen (QUE)2 5/87 5/85.5
King (KIN)2 3/49 5/84.55
Engineer Modular (EMD)2 3/47 5/85.76
Engineer Standard (EST)2 3/485.5
Handmade Oversize (HMO)2 3/48 1/25
Kingston (KGS)2 3/411 5/83.84
Closure/Econo (CLO)3 5/87 5/84.5
Utility (UTI)3 5/811 5/83
Titan (TIT)3 5/815 5/82.25
8-Square (SQU)7 5/87 5/86.94
Double Utility (DUT)7 5/811 5/81.50
What are the Applications For Thin Brick?
Thin brick is often used as wall and ceiling veneer of restaurants, amusement parks, kitchens, chimneys, fireplaces, signage and pretty much anything else you can imagine.
 
Does Brick it Sell Fake, Faux Imitation Bricks?
No. All Bricks Shown that we offer are real kiln fired units.
 
What is Thin Brick?
Brick It thin brick is a real clay masonry unit manufactured to conform requirements of ASTM C1088 but simply put is a severe weather kiln fired real clay masonry unit that doesn’t exceed thickness of 1 ¾”

 
Is Cut Brick Better Than Manufactured One?

Both are equally good products. We always say; if it’s available in thin brick, don’t cut it!

Can I Bring My Own Brick To Be Cut Into A Veneer?

Yes. In fact, our Brick Cutting Service is called BYOB – Bring Your Own Brick.

 

… or you can purchase it from us.

When Full Bed Brick Is Cut In To A Veneer, What Thickness Do You Cut Them At? How Thick Are They?

By default, we cut all our veneer to 3/4”. Upon request we can adjust the thickness to meet customer’s request. That especially becomes useful for architectural details such as decorative rowlock bands, coins and chimney details, etc.

Are All Brick-It’s Thin Brick Veneer Cut Out Of A Full Brick? Why Bother Cutting?

We carry very large selection of manufactured Real Thin Brick veneers, but in order to extend the offerings to more unique colors and textures, we offer Brick Cutting Service.

 

Note: not all brick types can be manufactured in Thin Brick version.

Can All Bricks Be Cut Into A Veneer?

Yes. We cut all bricks to thin veneers regardless of the hardness. Some will cut easier than others.

What Does Brick It Do With All The Brick Waste Produced From Cutting?

We are environment friendly company. We recycle all of our brick waste. Some is used as base in road construction, and some is ground down and used as clay in baseball fields, tennis courts, etc.

How Much Extra Product Should I Order When Purchasing Cut Brick?

When purchasing Thin Brick products in general, overages should be at about 3-4% on straight forward projects. Perhaps a bit higher for cut brick, and definitely at least 5-6% for machine molded, and 7-10% for hand molded  and reclaimed/used products.

Can You Get And Cut Full Brick That Is Not In Your Product Library?

Yes, we can. It will require a specialized quote. Please contact our staff for details.

Do Bricks Break During Cutting?

Some brick will break during cutting more than others due to microscopic cracks that naturally exist in a body of full brick created during firing process. Recovery is never a 100%. When we cut brick, all the ones that break into two pieces are packaged for shipping. You can use them for your cuts or in the case of a Reclaimed products, you can slide both pieces together, and install them on a wall.

Cutting Full Brick Into A Thin Veneer Sounds Expensive. Is It?

We cut high volumes of full brick into a thin veneer using fully automated equipment. Our innovative process makes brick cutting very competitive to a manufactured thin brick. Especially, when we cut molded brick that yields two thin bricks out of a full one. Detailed quote will prove that to you.

How Many Thin Bricks Can I Get Out Of One Full Brick?

Depends, Extruded bricks produce only one Thin Brick or one Thin Brick Corner out of one Full Brick. Molded, Handmade and Reclaimed yields two Thin Brick Slabs or one Thin Brick Corner.

Can I Cut Full Bed Brick Into A Veneer Myself?

Every day, Industry professionals cut bricks on jobsites themselves. On a small scale, it is not a complicated process. However, if your job requires hundreds or thousands of cuts, we wouldn’t recommend it. You will run into issues with brick cut off waste, blade configurations and wastewater disposal. Depending on what equipment you will be using, each cut can take up to one gallon of water. This just does not compute to a reasonable outcome.

Can I Arrange My Own Shipping?

Yes, but this is rarely is beneficial to a customer.

 

Remember, in the event of material damage or shortage you’ll have to deal with the shipping company you have hired yourself. They will not discuss anything with us since we are not the party that hired them.

How Much Does It Cost To Ship Brick It Products?

Unfortunately, there is no simple answer to that question. It will depend on the size of your order, distance that it has to travel, ship from location which is often determined by your choice of brick order size etc.

 

Every shipping rate is customized to each customer’s quote and specifications. Each quote is entered into a bidding pool where shipping companies compete for customer's business assuring the best possible price.

How Is Brick It Product Shipped? What Are The Shipping Methods?

Shipping method will depend on the order. Samples and small orders will be shipped using Parcel like UPS or FedEx, most common orders will ship on pallets using LTL (less than a truck load) companies and larger orders over 20,000 lb. will be shipped using trucks. We also have a capability to use Railroad and Sea Containers. Air shipping is rarely used due to the product weight.

 

Like any other construction delivery service, most deliveries are limited to a “curb site” only.

Can I Pick Up Material Myself?

Yes, but this might not work in some cases. Please ask…

 

Note: if the product is picked up at our NY location and third-party shipping company is not used, you are subjected to NY State Sales Tax.

What Do I Have To Do When The Product Arrives?

Please inspect the shipment. Look for any signs of damages that could have occurred during shipping. Locate packing slip pouch, remove shipping documents and check quantities.

 

Everything leaves our warehouse in perfect condition.

 

If you have purchased our cut brick:

Masonry wet saws are used to cut the veneer and due to that process, some moisture might be present. Therefore, this specific product is always cut to a specific order, shipped immediately, and its intended to be unpackaged and installed by customer asap, allowing proper and natural exposure to the surrounding environment.

Does Brick It Issue Account Statements?

Brick It issues account statements bi-weekly. You will only receive it if there are is an open balance on the account.

 

Account activity statements can be obtained by request.

I Have Paid For My Order; Why Did I Receive An Invoice?

Invoice is issued based on materials shipped and not on prepayments. Even if the order has been prepaid, invoice will be generated for each shipment.

What’s A Packing Slip?

Packing Slip is a document created in our warehouse upon order shipment. It confirms quantities shipped; NOT ordered! Those are two different things that do not always match.

I Have Placed One Order But Received Multiple Invoices, Why?

Brick It issues Invoices based on what is shipped (not ordered). We typically Invoice every shipment separately. Other arrangements can be made in advance. Please inform our staff of your special requirements.

What Is An Order Confirmation?

Order conformation confirms the material quantities and agreed price of your order. It might be delivered to you in the form of a print, pdf or an email.

What’s A Picking Slip?

Picking Slip is Brick-It’s internal warehouse’s document that orders are packed from. This document generally doesn’t concern our customers.

Can I Receive An Invoice Before I Place An Order?

Upon request, you can receive a “Pro Forma Invoice”. This is just a different name for a Quote or an Order Conformation. All final Invoices will still be generated and sent to you for each shipment that occurs, and if anything changes during the sell process, those might not match the Proforma one.

We advise against usage of Pro Forma Invoice as your final Invoice. In order for your paperwork to match ours perhaps you should consider to:

  1. Issue a Purchase order to Brick It for the correct material quantities and price.
  2. Based on that PO, generate a Prepayment to Brick It
  3. Physically count the material upon arrival and compare it to Brick-It’s Packing Slips.
  4. Upon Brick It’s Invoice arrival, apply all collected information and documents to each other.
  5. This practice will ensure proper material and tracking through the entire process.
What Is The Difference between Estimate And Quote?

Estimates are typically none binding and not exact, presented verbally or by written document. They might change at anytime. Typically, we issue them when all details of the projects are unknown such as: exact product quantities, delivery quantities, delivery dates, etc. We do not accept prepayment on Estimates.

 

Quotes are prepared based on specific known facts and details. Those can be prepaid, converted to orders, and processed through our system. Quotes expire, and need to be updated after 30 days from issuing date.  

Why Am I Receiving Multiple Order Confirmations?

Any changes or adjustments to your current order will be confirmed by new/current order conformation document. Multiple smaller shipment created from one order is a good example of that.

Does Brick It Sell to Public?

Brick It does not discriminate. Our product is available to everyone. No job is too big or too small. We greatly appreciate your business and will offer unsurpassed customer service.

Brick It sells to homeowners, weekend warriors, contractors, architects, end users etc. We are especially loved by chain stores, chain restaurants where the same brick is specified in multiple locations throughout the country or the world. They simply place their orders at one place, and then it will ship to all their jobsite locations as per client’s specifications. It eliminates the need for local material sourcing and assures consistency.


Note to all the customers not familiar with this industry:
Behind computer clicks or the phone, there are real people doing real jobs creating real financial obligations. Order cancelations are rarely on option and returns never are on most products. This is not a retail fashion industry with enormous margins. 

Ron Trezza created a prototype of the system in 1985, filed for the patent, and Brick It was formed.

Ron Trezza created a prototype of the system in 1985, filed for the patent, and Brick It was formed.

How Does Brick It measure up against competition?

Overall services provided be Brick It are unmatchable by anyone in the country. Even though small and limited thin brick selections can be at times found in other places, they rarely meet customer’s satisfaction or time frame. Thin brick is a specialized product and other building supply yards are busy selling regular brick, cement, sand and other more popular masonry products. Further, finding a direct supplier that can provide large selection of thin brick, brick cutting service, installations system and great logistical solution to customers is something we didn’t find in the country. We even search it internationally. Remember, we manufacture the installation systems. Most desired Thin bricks by our customers are the ones cut out of full brick, and since we cut it ourselves, we have control over the process. We are Original Equipment Manufacturer (OEM) for majority of the products we sell and distribute.

What are Brick Its Business Hours of Operation?

Thin Brick Showroom and Phone support is open Mon-Fri 8:00am to 4:30pm.

 

Walk in Contractor’s Store is open Mon-Fri 7am to 4:30 pm, Sat 7:00am to 1:00pm.

Does Brick It Have a Showroom

Brick It has a 3,000 square feet showroom in Hauppauge NY, and extensive website for all of our distant customers. Often physically visiting customers end up browsing the website anyway as it is very informative.



https://vimeo.com/161406818

What Is The Company Vision?

Brick-Its goal is to provide answers and solutions to thin brick industry customers, and to make products more accessible to everyone.

Can I Send You Construction Documents Or Plans For Material Quantities Take Offs, Estimating or Quoting Purposes?

It is a bad business practice to tell customers what they need and sell it to them at this same time. We recognize a conflict of interest here. Customers are required to provide us with a basic job information such as square footage of the job and linear footage of outside corners, and we will help with calculations of each system’s installation component.

 

Basic material quantity requirements are the responsibility of the person who is financially responsible for the job’s contract (typically a contractor).

Who Invented Brick It System?

In the early 80’s, Ron Trezza, a local cladding contractor with an Accounting Degree and football player along the side of legendary Jim Brown conceived an idea of creating thin brick panel system. What prompted him to do so, was his constant struggle of thin brick installations. He created a prototype of the system, filed for patents and trademarks, and in 1985 thin brick panel system was officially on the market.           

Do I Have To Pay Sales Tax On Shipping?
Generally, charges for shipping or delivery that a seller includes on its bill are taxable if the product or service that is being shipped or delivered is taxable. The terms shipping and delivery also include charges identified by terms such as transportation, handling, or postage.

Laws might vary depending on the state but NY State explains it in details here: 

https://www.tax.ny.gov/pubs_and_bulls/tg_bulletins/st/shipping_and_delivery_charges.htm 
What Happens If I'm Exempted From Paying Sales Tax?
Customers my request sales tax to be eliminated from thaire transactions by submitting proper documentations such as resale certificates, tax exempt forms etc. Sales Tax will be eliminated after form validation. 
What's Brick It Return Policy?

We pride ourselves in our products and we guarantee our customers new and high-quality goods. We recognize the fact that customers do not expect to receive materials that were returned or left over from previous projects, therefore we do not except returns on any of the commodity products we offer.

Due to the nature of commodity business such as economics, lot discrepancies, etc., all sales are final. Your order alteration might or might not be possible in the early stage (24-48 hours) and will depend on the product ordered, as all orders are being almost immediately processed though our system, materials being sourced, bricks being cut etc. All orders not picked up, or not delivered due to customer’s fault within 60 days of being “ready to ship” will be discarded and fully invoiced to customer.


This is a low margin industry selling heavy products that do not justify free returns or consequence free cancelations. Please confirm to "Measure Twice Cut Once!" rule. 

Does Brick it Have a Distributor In My Area?

Most of our resellers do not sell enough of the product to keep it in stock. Some even order samples from us online on per request bases as the need arrives. In most likely scenario your order would ship from the same “ship from” point anyway.

 

You have obviously found us and visiting our website. Wouldn’t be easier just to order a sample yourself, and eliminate that extra level of complexity of having another “middleman” and additional cost?

Is Thin Brick Cheeper Than Full Brick?

Thin veneers and full veneers have their own separate, well respected place in the construction industry. We always say that thin brick should never be viewed as a cheaper alternative to full brick veneer. It should be used in areas where full brick cannot be used or where installation of a brick shelf (steel or concrete) is challenging and/or very expansive. Thin Brick can deliver a lot of solutions to your structural challenges.

Can I Receive a Catalogue of All Brick It Products?
Catalogs are a sentiment from the past and we no longer print full versions of them. Our website offers a much wider and fresh information. It is hard to imagine to print all that. Let’s save a tree…
Product Samples
Product Samples are available on our our website. You can also contact us for any special arrangements.

Each brick product page offers a place to order brick samples, and mortar color channel sample is located under the mortar tab. 
Does Brick It Install?

We do not Install. It is highly unethical to compete with our own customers.

 

FYI, we have experience in masonry contracting field. Brick It panel system was originally developed for our own use. We don’t just sell it. We have used it ourselves before we started selling it. It works!

How Do I Make a Purchase?

Product Samples:
Brick, Mortar and Stone Samples can be purchased online at any time or by contacting our office Mon-Fri 8:00am - 4:30pm EST.

Product Purchasing:
Products should be purchased by contacting us directly during our regular business hours Mon-Fri 8:00am - 4:30pm. Costs assessments heavily rely on accurate understanding that takes into consideration product’s choice, its manufacturing plant, job site location and the size of the order. It’s always best to talk to us so that we can skillfully match product solution, advise on availability based on your circumstances, and come up with most economical freight solution for your project’s location.

Product Quoting and Job Bidding:
Product quoting is available for repeat customer who are familiar with our products and freight logistics. Such customer can build their own product configurations on our website and get prices for their job bidding purposes.